CNA Electric Now a Certified Generac Warranty Provider

Aug 10, 2023

CNA Electric Ltd. is thrilled to announce its newly minted status as an authorized warranty provider for Generac generators. This exciting partnership marks a milestone for CNA Electric Ltd., underscoring our commitment to delivering outstanding service and broadening our product support for our valued customers.

Generac is a trusted name in the power generation sector, known for its extensive range of generators engineered to offer maximum performance and durability. As an authorized Generac warranty provider, CNA Electric Ltd. will provide warranty work for Generac products, enabling us to better serve our clientele who rely on these high-quality generators.

Generac’s standard warranty coverage is quite comprehensive, encompassing a period of five years from the date of purchase for parts, labor, and travel for standby generators. This coverage includes parts requiring premature replacement due to material or workmanship defects.

As an authorized warranty provider, CNA Electric Ltd. will have the capability and the authorization to carry out repairs and maintenance on Generac’s generators under warranty.

Our skilled technicians at CNA Electric Ltd. will be certified by Generac, ensuring they have the latest knowledge and training to handle any issues with your Generac generators.

What Does the Generac Warranty Cover?

Generac offers a comprehensive standard warranty that spans 5 years from purchase and extended 7-10 year warranties for home standby generators. Portable generators come with a 2-3 year warranty. This coverage includes:

  • Parts: Replacement of any components that necessitate premature replacement due to defects in materials or craftsmanship
  • Labor: Costs associated with the labor required for repairs or replacements
  • Travel: Coverage of costs for technicians to travel to your location for repairs

What the Generac Warranty Does Not Cover

While Generac’s warranty is extensive, certain elements fall outside its coverage. These exceptions include:

  • Routine maintenance: Items such as oil, air filters, spark plugs, etc., are not covered by the warranty as they are considered routine maintenance items.
  • Damage from external causes: The warranty does not cover damage from natural disasters, theft, abuse, improper installation, or accidents.
  • Unauthorized alterations: Any changes or modifications to the generator not authorized by Generac may void the warranty.
  • Rust on enclosures after one year.
  • Damage caused by any mode of transport deemed not standard by Generac.

Whether you are considering a new generator installation or an existing owner of a Generac generator, we invite you to contact us at CNA Electric Ltd. for more information about our new warranty services.

Rest assured, your satisfaction is our top priority, and our partnership with Generac is a significant step forward in our ongoing efforts to deliver exceptional service. Thank you for choosing CNA Electric Ltd., and we look forward to serving all your generator needs.